Account enquiry

Fill in this form to ask us anything about your account or phone.

Please complete all fields marked with an asterisk.

Personal details

  • Yes No

If we need to look at your account (eg for billing and payment issues or phone problems), you will need to provide some additional details as indicated below.
Without these we won’t be able to help you. For some requests (eg adding services or disconnecting) we will only be able to deal with the account holder.

Account details

For registered customers

  • / /

For customers not yet registered

  •   ––OR––

Phone model

Please select your phone model.

Message

Please select appropriate subject and enter your message.

TIP: We are unable to process bill payments via this method. So please DO NOT enter your credit/debit card details.
For more information on how to make a bill payment, please refer to our Billing & payment section.

  • Yes  No

Contact information

Please enter your contact information. Either email address or contact phone number is required.

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